MOMENTUM: 5 – 20 EMPLOYEES
SUCCESS ATTRIBUTES
- The owner/founder sets the pace.
- Has clear focus on leverage points and strengths of the business.
- Stays focused, on strengths and on the business plan.
- Communicates the vision well and is typically the best sales person for the company.
- Has a clear financial model and understands how and when they make (or lose) money.
- Handles administrative duties in “personal” time.
COMMON PITFALLS
- The owner/founder becomes the obstacle.
- Stuck between greed and fear, he/she lives in survival mode and will take on bad business just to get business.
- Easily distracted.
- Lacks discipline to guide the business.
- Makes side deals, resulting in inconsistencies with clients and employees.
- Fails to leverage dollars and resources back into the company.
METAMORPHOSIS: 20 – 65 EMPLOYEES
SUCCESS ATTRIBUTES
- Owner/entrepreneur has successfully scaled early successes to become a manager.
- The founder’s vision is ingrained in the culture.
- Management is actively engaged in all aspects of the business, and has established trust throughout the organization.
- The company effectively responds to change, whether it’s growth or decline.
- Founder establishes controls across the business with matrices for employee performance, financials, etc.
- Management remains in touch with the customer.
COMMON PITFALLS
- Business is expanding without organizational alignment.
- Original core messages have been lost.
- Process issues—either no business processes or a management too focused on process.
- There is a lack of alignment between talent and need. Talent is either focused on the wrong things —or you have the wrong talent.
- Management is out of touch with the needs of the organization and the customer.
- The benefits of entrepreneurship get lost in the transition to management.
STABILITY: 65 – 100 EMPLOYEES
SUCCESS ATTRIBUTES
- Company has stable management and a consistent culture that revolves around key principles or philosophies.
- Management systems have matured with fiscal, organizational and managerial discipline.
- Company has successfully aligned disciplines with key talent.
- Company has at least one solid cash cow.
- Company has evolved into a professionally managed organization with an entrepreneurial spirit.
- There is focus on evolving the company through organizational design and development.
- Proactive review of organizational readiness for the future.
COMMON PITFALLS
- Founders vision has been lost, management and the culture is fragmented.
- The company has outgrown its managers, or hired in professional managers who are not a good fit for the culture.
- Leadership is hung up on talent costs necessary to drive the organization forward so they don’t hire the best people they can find.
- Company politics create distractions.
- The company suffers from a failure to innovate.
FOCUS: 100+ EMPLOYEES
SUCCESS ATTRIBUTES
- Leadership focuses on the future of the company, and considers succession planning and leadership development.
- More attention is paid to strategic planning.
- Strong base of business, but has the ability to innovate and diversify.
- Clearly defined policies and procedures.
- Not easily distracted.
- Less need to worry about day-to-day issues.
COMMON PITFALLS
- The leadership is the wrong fit for the organization or vision.
- There is a lack of succession planning to ensure the long-term health of the company.
- The organization lacks direction.
- Senior management has lost touch with product and customers.
- Leadership doesn’t understand the role of management.
- Company lacks profitability.
- Organizational and departmental politics.
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